Case Studies

Panduit

Site Studio with Oracle WebCenter Content Integrated with Endeca Search

Released: July 2012

Panduit is a world-class developer and provider of leading-edge solutions that help customers optimize the physical infrastructure through simplification, agility, and operational efficiency. Panduit’s Unified Physical Infrastructure^SM (UPI) based solutions give enterprises the capabilities to connect, manage and automate communications, computing, power, control and security systems for a smarter, unified business foundation.

Panduit went to market to evaluate potential web content management solutions to replace their existing ASP. Their primary requirements were:

Ability to support multiple languages

Easy integration with 3^rd party software and technologies

Simple interface for user contribution

Panduit found that Oracle WebCenter content met and exceeded these requirements and enlisted TEAM Informatics to assist with the full scale implementation and deployment of the new look Panduit.com site

US State Department of Corrections

Oracle WebCenter Content with Document Capture

Released: November 2011

A US State Department of Corrections (DOC) was looking to replace their data system, Power Way, which was used to store all scanned documents related to adult and juvenile offenders in the State. This system was very limited in its functionality, only allowing the user to search for documents based on one field – the document name. This field was actually a concatenation of several metadata elements, so the data integrity of the old system was also corrupt.

In the old system, all paper documents created at the DOC facilities were copied and mailed to DOC’s central offices. From here they were scanned and stored in the Power Way system. The need was for a more scalable enterprise solution to accommodate a scan/store model. Documents need to be scanned both in the central office and the facilities, eliminating the need to mail the documents. The amount of data in Power Way had grown to over 1,000,000 documents with several hundred pages scanned a day.

Read more about the successful results of the TEAM implementation.

Award winning project: an in-depth look

Oracle Universal Content Management (UCM) and Site Studio Implementation

Released: July 2011

The American Institute of Architects (AIA) works with members and their communities to create more valuable, healthy, secure, and sustainable buildings and cityscapes. For over 150 years, members have followed a policy of string ethical standards and professional conduct, guaranteeing the highest standards in professional practice.

AIA contacted TEAM to address issues following their first implementation of Oracle Universal Content Management (UCM) to manage their public web site (www.aia.org). TEAM quickly engaged with AIA technical staff and rapidly transitioned their implementation of UCM and Site Studio into the fully functioning public web site that was envisioned.

The successful results of this implementation recently earned AIA the esteemed Webby Award presented by the International Academy of Digital Arts and Sciences. Hailed as the “Internet’s highest honor” by The New York Times, The Webby Award is the leading international award honoring excellence on the Internet, including Websites, interactive advertising and media, online film and video, and mobile and apps.

ResCare

Leading health and human-services company boosts services, reduces risks with Google Search Appliance

ResCare’s name derives from Respect and Care. These core values are the bedrock of the company’s philosophy, a set of principles captured in its mission statement and expressed in its practices. Over more than three decades, ResCare has served vulnerable populations, such as the elderly, troubled youth, and people with disabilities. It is committed to providing quality care and measures its success by the success of the people it supports. The company employs nearly 46,000 people worldwide.

Based on the Google brand, simplicity, and search relevance, ResCare chose the GSA for enterprise search. Working with TEAM Informatics, ResCare found it was relatively simple to connect the Google Search Appliance to the Stellent ECM, then begin crawling the many manuals, policies, and procedures stored in the Stellent system.

The University of Waikato

Physical Records Management

Released: October 2011

The University of Waikato has a student population of about 13,000 of whom more than 4,800 complete a qualification annually. Today the University employs 2,000 academic and support staff, making a significant contribution to the local and national economy of New Zealand.

The University of Waikato needed to improve the management of its information through a central system that was easily accessible, secure and compliant with the New Zealand Public Records Act, 2005.

The Oracle WebCenter Records (URM) offered benefits to the University for storing and retaining records information. Such benefits included the ability to share records with colleagues across locations and the central store, while affording better security and confidentiality of information